Hawaii Lodging and Tourism Association
  • Home
  • About Us
    • Chapters >
      • Oahu
      • Maui
      • Hawai'i
      • Kauai
    • HLTA's Committees >
      • Engineers Advisory Council
      • Golf Tournament
      • Hospitality Housekeeping Council
      • HR Council
      • HYPE
      • Membership
      • Women In Lodging & Tourism
    • Board of Directors
  • Membership
    • Benefits of Membership
    • Become a Member!
    • Testimonials
  • GOVERNMENT AFFAIRS
    • Legislative Tracker
  • HTBCC
  • HLTA Initiatives
  • CHARITY WALK
  • Scholarships
  • #AlohaLater
  • Mākaukau
  • Health & Safety Standards
  • HLTA IN THE Media

Kahiau Award Recipients

Troy Hiura - August Kahiau Award Recipient

7/20/2016

0 Comments

 
Troy Hiura
Bellperson
Outrigger Waikiki Beach Resort
August Kahiau Award Recipient
Picture
​Troy is a genuine ambassador of aloha. Return guests affectionately know him as “son from Hawai‘i” or “Uncle.”
 
He offers authentic Hawaiian hospitality by recommending the best local coffees, a quiet place to walk or where to experience the best local attractions. Troy has taken guests to local dining spots and provided the transportation on his own time and his own dime! It is not uncommon for keiki to enjoy toys or guests local grinds, thanks to Troy’s thoughtful nature.
 
Troy has a knack for remembering names and has formed many lasting friendships. One such bond was with Larry and Gail Campbell. The Campbells were longtime guests at the Outrigger Waikiki Beach Resort and would return every April and November, and always to golf. The year Mr. Campbell passed away, Mrs. Campbell arrived with her grandson; when Troy learned that golfing was not on her agenda, he offered to golf with her. She was grateful and very touched.
 
For her 82nd birthday, Mrs. Campbell shared with Troy that she was having her annual luau celebration back home in Minnesota. She insisted that Troy be there to celebrate with her and her family and even paid for his flight! Troy brought fresh flower lei for all the family and friends attending the luau. A little of bit of aloha was left in Minnesota, thanks to Troy and his genuine heart of hospitality.
 
Troy is an inspiration to his peers and a standout host who offers exceptional guest service to all who enter the Outrigger Waikiki Beach Resort.
0 Comments



Leave a Reply.

    About HIP

    Join us at SKY WAIKIKI every first Wednesday from 5 - 7pm for an evening of fellowship, networking, and celebration of Hawai'i's hospitality industry! 
    ​
    At each HIP event, HLTA will recognize one outstanding individual for his or her hard work and contribution to the State’s leading industry with the coveted "Kahiau Award" (meaning, selfless generosity). ​

    Archives

    July 2017
    March 2017
    November 2016
    October 2016
    August 2016
    July 2016

    Categories

    All

    RSS Feed

Hawai'i Lodging & Tourism Association.  All Rights Reserved.
2270 Kalākaua Ave, Suite 1702  |  Honolulu, HI 96815
Phone: (808) 923-0407 | info@hawaiilodging.org
MemberClicks
  • Home
  • About Us
    • Chapters >
      • Oahu
      • Maui
      • Hawai'i
      • Kauai
    • HLTA's Committees >
      • Engineers Advisory Council
      • Golf Tournament
      • Hospitality Housekeeping Council
      • HR Council
      • HYPE
      • Membership
      • Women In Lodging & Tourism
    • Board of Directors
  • Membership
    • Benefits of Membership
    • Become a Member!
    • Testimonials
  • GOVERNMENT AFFAIRS
    • Legislative Tracker
  • HTBCC
  • HLTA Initiatives
  • CHARITY WALK
  • Scholarships
  • #AlohaLater
  • Mākaukau
  • Health & Safety Standards
  • HLTA IN THE Media