Troy Hiura - August Kahiau Award Recipient

7/20/2016

Troy Hiura
Bellperson
Outrigger Waikiki Beach Resort
August Kahiau Award Recipient

Troy is a genuine ambassador of aloha. Return guests affectionately know him as “son from Hawai‘i” or “Uncle.”

He offers authentic Hawaiian hospitality by recommending the best local coffees, a quiet place to walk or where to experience the best local attractions. Troy has taken guests to local dining spots and provided the transportation on his own time and his own dime! It is not uncommon for keiki to enjoy toys or guests local grinds, thanks to Troy’s thoughtful nature.

Troy has a knack for remembering names and has formed many lasting friendships. One such bond was with Larry and Gail Campbell. The Campbells were longtime guests at the Outrigger Waikiki Beach Resort and would return every April and November, and always to golf. The year Mr. Campbell passed away, Mrs. Campbell arrived with her grandson; when Troy learned that golfing was not on her agenda, he offered to golf with her. She was grateful and very touched.

For her 82nd birthday, Mrs. Campbell shared with Troy that she was having her annual luau celebration back home in Minnesota. She insisted that Troy be there to celebrate with her and her family and even paid for his flight! Troy brought fresh flower lei for all the family and friends attending the luau. A little of bit of aloha was left in Minnesota, thanks to Troy and his genuine heart of hospitality.

Troy is an inspiration to his peers and a standout host who offers exceptional guest service to all who enter the Outrigger Waikiki Beach Resort.

3 Comments

About HIP

Join us at SKY WAIKIKI every first Wednesday from 5 - 7pm for an evening of fellowship, networking, and celebration of Hawai'i's hospitality industry!

At each HIP event, HLTA will recognize one outstanding individual for his or her hard work and contribution to the State’s leading industry with the coveted "Kahiau Award" (meaning, selfless generosity).

Jim Harrison link

5/12/2023 04:40:11 pm

Dear Hawaii Lodging Association,

I am delighted to learn about Troy Hiura being named the August Kahiau Award recipient. It is an honor well-deserved, and I would like to extend my heartfelt congratulations to Troy Hiura for this remarkable achievement.

The Kahiau Award recognizes individuals who exemplify the spirit of selfless giving and demonstrate exceptional dedication to the community. From what I gather, Troy Hiura has not only demonstrated outstanding professional accomplishments but has also made significant contributions to the betterment of society through acts of kindness and generosity.

Receiving this prestigious award serves as a testament to Troy Hiura's commitment to making a positive impact in Hawaii. It highlights his unwavering dedication to serving others and his genuine concern for the well-being of the community. It is inspiring to see individuals like Troy Hiura who go above and beyond to uplift others and create a lasting difference in the lives of those around them.

I would like to express my gratitude to the Hawaii Lodging Association for recognizing Troy Hiura's contributions and for showcasing the importance of community involvement and compassion. By acknowledging outstanding individuals like Troy Hiura, you not only celebrate their achievements but also inspire others to follow in their footsteps.

Once again, congratulations to Troy Hiura on being named the August Kahiau Award recipient. May his remarkable work continue to inspire others, and may his selfless dedication continue to make a positive impact in the community.

Mele Luau link

5/14/2023 09:09:33 pm

I am writing to express my sincere congratulations to Mr. Troy Hiura for being awarded the August Kahiau Award. It is truly a well-deserved recognition of his exceptional contributions and dedication to the hospitality industry in Hawaii.

Having read about Mr. Hiura's achievements, I am impressed by his commitment to going above and beyond in providing outstanding service and support to both guests and colleagues. His embodiment of the spirit of Kahiau, selflessly giving and caring for others, is truly inspiring.

It is commendable to see individuals like Mr. Hiura who not only excel in their professional roles but also make a positive impact on the community. Their efforts help create memorable experiences for visitors while showcasing the true essence of Hawaiian hospitality.

I would like to extend my gratitude to the Hawaii Lodging Association for acknowledging and celebrating individuals like Mr. Hiura who make a difference in the industry. By recognizing their outstanding contributions, you not only inspire others but also contribute to the overall growth and success of the tourism sector in Hawaii.

Once again, congratulations to Mr. Troy Hiura for receiving the August Kahiau Award. May his achievements continue to inspire others and may his dedication to exceptional hospitality be a shining example for all those in the industry.

Oahu Venues link

5/17/2023 04:22:30 pm

Congratulations to Troy Hiura for being recognized as the August Kahiau Award recipient by the Hawaii Lodging and Tourism Association. Your dedication to providing outstanding service and hospitality to guests at The Ritz-Carlton Residences, Waikiki Beach is truly commendable. Your commitment to exceeding expectations and going above and beyond in your role is a testament to your exceptional work ethic and passion for the industry. Keep up the great work!

Kahiau Award Recipients

Troy Hiura - August Kahiau Award Recipient

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