HAWAII LODGING & TOURISM ASSOCIATION
  • HOME
    • CONTACT US
  • ABOUT US
    • BOARD OF DIRECTORS
    • CHAPTERS >
      • OAHU
      • MAUI
      • HAWAII
      • KAUAI
    • COMMITTEES >
      • ENGINEERS ADVISORY COUNCIL
      • HOSPITALITY HOUSEKEEPING COUNCIL (HHC)
      • HAWAII WOMEN IN LODGING & TOURISM (HIWIL)
    • STAFF
  • MEMBERSHIP
    • BENEFITS
    • BECOME A MEMBER
    • Testimonials
  • EVENTS
    • CHAPTER EVENTS
    • Charity Walk
    • GENERAL MEMBERSHIP MEETING
    • NA POE PAAHANA AWARDS
  • EDUCATION
    • INDUSTRY RESOURCES
  • ADVOCACY
    • GOVERNMENT AFFAIRS
  • PHILANTHROPY
    • HHIF
    • SCHOLARSHIPS
    • MENTORING PROGRAMS
  • MEDIA
    • HLTA IN THE NEWS
    • NEWS RELEASES

HLTA Blog

Mufi's Message May 10, 2020

5/10/2020

1 Comment

 

Happy Mother's Day

Aloha,

On this Mother's Day, I want to send a special note of gratitude to each and every of the amazing women that someone is fortunate enough to call 'Mom'. A mother's love is an extraordinary thing that exists in rarefied air. If you are able to be with yours today, please take a moment to let her know exactly how much she means to you. And if they have passed on, say a prayer of gratitude for the influence they’ve had in your life. 

Happy Mother's Day!
Picture
Baby Mufi and his mother, Faiaso. ​

HLTA COVID-19 Standards

As I noted in previous communications, we have completed a proposed set of health, safety, and security standards that we hope will help to establish Hawai'i as one of the safest and cleanest places in the world to work, live, play, visit, relax, and enjoy. After reviewing feedback and comments from many industry stakeholders, we have submitted an initial draft to HI-EMA and the State Department of Health for their approval.

I want to quickly share with you portions of the three areas of focus on which our standards focus.

Mākaukau - Preparation
This section details the steps that must be taken before our local hotels resume business operations. Proper training, education and communications are a critical component in going forward in the “new normal". It requires the establishment of a property-wide policy in the following areas:
  • Clear, non-punitive employee health guidance
  • Social-distancing 
  • Food & Beverage operations
This section also suggests the development of internal "right to test" policies that allow a property to refuse service to a visibly ill guest who will not agree to further COVID-19 screening processes.

Hana Pono - Proper Procedure
The second area of focus for our standards requires that properties establish clear, comprehensive cleaning practices for all common areas, staff areas, and guest rooms. In researching the latest best practices for this section, we referred to the Centers for Disease Control & Prevention as well as the Occupational Safety & Health Administration to determine everything from best practices to the cleaning products that should be used. A high degree of priority is the constant need to always have the workforce in the hotels operating in a healthy and safe environment. 

Pane - Answer
The final area of focus covers the need for hotel properties to have established action plans that will go into effect in the event of a suspected case of COVID-19 or any other communicable disease. In this section, we laid out a proposed plan that includes designating an isolated bloc of rooms or other area of the hotel to house possibly ill guests. We are cognizant of the fact that we are not hospitals or a place where medical experts reside and work. Therefore, our plan is to have clear communication and dialogue with the state Department of Health and law enforcement officials should the need arise to handle an emergency.  

The impetus for these standards, besides protecting our local population as well as our visitors, is to slowly restore public trust in our industry. This is not possible if we begin to ostracize individuals who may be ill. We are all in this crusade together and, for us to proceed down this the path of recovery, everything we do must come from a place of aloha.

Mahalo,
​Mufi

1 Comment
Tomnakagawa
5/17/2020 08:02:18 am

To Mufi Hannah : the problem of stay at your hotel room. Electronic key with one time use will work. For mechanical keys; have a hotel staff member open the door and return the key to the front desk. The visitor van still open the door in case of an emergency. Thank you, keep up the great job. Tom Nakagawa. 280-3836

Reply



Leave a Reply.

    Stay in the know

    Keep up with HLTA through our blog! Let us know what you think in the comment box below each post.

    Archives

    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    January 2016
    December 2015
    November 2015
    September 2015

    Categories

    All

    RSS Feed

CONTACT US
Hawaiʻi​ Lodging & Tourism Association.  All rights reserved.
2270 Kalākaua Ave, Suite 1702  |  Honolulu, HI 96815
Phone: (808) 923-0407 | [email protected]
MemberClicks
  • HOME
    • CONTACT US
  • ABOUT US
    • BOARD OF DIRECTORS
    • CHAPTERS >
      • OAHU
      • MAUI
      • HAWAII
      • KAUAI
    • COMMITTEES >
      • ENGINEERS ADVISORY COUNCIL
      • HOSPITALITY HOUSEKEEPING COUNCIL (HHC)
      • HAWAII WOMEN IN LODGING & TOURISM (HIWIL)
    • STAFF
  • MEMBERSHIP
    • BENEFITS
    • BECOME A MEMBER
    • Testimonials
  • EVENTS
    • CHAPTER EVENTS
    • Charity Walk
    • GENERAL MEMBERSHIP MEETING
    • NA POE PAAHANA AWARDS
  • EDUCATION
    • INDUSTRY RESOURCES
  • ADVOCACY
    • GOVERNMENT AFFAIRS
  • PHILANTHROPY
    • HHIF
    • SCHOLARSHIPS
    • MENTORING PROGRAMS
  • MEDIA
    • HLTA IN THE NEWS
    • NEWS RELEASES